Security Notice - DO NOT share OTP or PASSWORD or 2FA, it’s confidential:
Bitcoin India™ staff NEVER call you asking for PASSWORD or OTP or 2-factor authentication codes or request that you install remote login software on your computer/mobile. please DO NOT SHARE it with anyone, via e-mail, or sms or over phone. Sharing it with anyone gives them full access to your Bitcoin India™ Wallet. If anyone claiming to be associated with Bitcoin India™ Support requests this information, immediately contact us. Thank u!
Please use below e-mail addresses to reach respective Customer Support Teams for assistance/resolution, thank you.
Please submit only one ticket for your issue. Creating multiple submissions for the same issue will result in an additional delay.
Any issues, which are pending for more than a week: [email protected]
Note: Charges applicable when you request for account re-evaluation: 5,000 INR (applicable for zerobalance and/or balance adjustment accounts).
To resolve Disputes or Legal issues: [email protected]
Note: As stated in our "terms_of_service" [clause 9] we will be entitled to charge your Bitcoin India™ Wallet/Account for such costs without notice, including legal and enforcement related costs that we incur. For complete details please refer "LEGAL COSTS".
Account compromise (or) Mobile OTP (or) 2-factor authentication (2FA): [email protected]
To help us in resolving your issues/queries as soon as possible, please provide specific information such as digital assets addresses, payment referral codes, or the exact error message displayed.